Information

What is your email address? (The What is your email address? field is required)

Please provide an alternate email address (The Please provide an alternate email address field is required)

What is the domain name tied to your web hosting service? (The What is the domain name tied to your web hosting service? field is required)

Have you tried a password reset to gain access to your account? (The Have you tried a password reset to gain access to your account? field is required)

No
Yes

Note: Use the following guide to reset your user account password: Reset your user account password

Do you have muti-factor auth (2FA) activated on your account? (The Do you have muti-factor auth (2FA) activated on your account? field is required)

No
Yes

If you have multi-factor auth (2FA) active on your account, do you need it removed to regain access?

No
Yes

Please upload any relevant screenshots or files

Drop files here to attach them

(Allowed File Extension: .jpg, .gif, .zip, .txt, .png, .pdf, .jpeg, .csv, .xml, .mov, .mp3, .xlsx)

Create ticket

Name

Email Address

Thank you. You can now provide additional details in support ticket form that will open after clicking on "Finish".